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Improve Patient Satisfaction with Technology

Efficiency and scalability with Bluetooth beacon solutions
This cheat sheet will help you find solutions to common problems in patient satisfaction.

  • Accurately identify patient pain points
  • Deliver post-visit information that keeps readmission rates down
  • Optimize staff utilization
  • Help staff as they maneuver new or unusual areas
  • Drive a patient-first attitude

Short on time? Don’t worry. This guide was designed to help you find solutions fast. Let’s get started.

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Hospitals with “excellent” HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) ratings between 2008 and 2014 had a net margin of 4.7%. That’s nearly 3% higher than hospitals with “low” ratings. Hospitals must carefully balance providing patients high quality care with realistically addressing bottom-line factors like HCAHPS.

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